Terms & Conditions

Terms & Conditions

Effective Date: July 21, 2022

Welcome to Gravion Labs. By accessing our website or using our services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our website or engaging our services.

1. Our Services

Gravion Labs provides professional services including Software Development, Website Development, Mobile App Development, UI/UX Design, Cloud Computing, Data Analytics, Digital Marketing, IT Consulting, and related technology solutions.


2. Acceptance of Terms

By using our website or requesting our services, you confirm that you have read, understood, and agreed to these Terms & Conditions.


3. Use of Our Website

You agree to use our website responsibly and only for lawful purposes. You must not misuse, copy, modify, distribute, or attempt to disrupt the operation or security of our website.


4. Project Requirements

Clients are responsible for providing accurate project requirements, content, images, login credentials, and other necessary information. Delays in providing required information may affect project timelines.


5. Quotations & Payments

All project quotations are valid for the period specified in the proposal. Payment terms, milestones, and delivery schedules will be agreed upon before the project begins. Work may commence after receipt of the agreed advance payment.


6. Project Delivery

We strive to deliver all projects within the agreed timeline. Delivery schedules may change due to additional feature requests, delayed client feedback, or unforeseen technical circumstances.


7. Change Requests

Any new features or modifications requested after project approval may require additional time and cost. Such changes will be discussed and approved before implementation.


8. Intellectual Property

Upon full payment, ownership of the final approved project will be transferred to the client, unless otherwise agreed in writing. Gravion Labs retains ownership of its proprietary tools, reusable components, frameworks, and methodologies.


9. Confidentiality

We value your privacy and maintain the confidentiality of all client information, project details, and business data. Confidential information will not be shared with third parties without consent unless required by law.


10. Third-Party Services

Projects may involve third-party services such as hosting providers, payment gateways, cloud platforms, analytics tools, or APIs. Gravion Labs is not responsible for the availability, policies, or performance of these third-party services.


11. Support & Maintenance

Support and maintenance services are provided according to the agreed support plan or service contract. Additional support requests outside the agreed scope may incur extra charges.


12. Limitation of Liability

While we strive to deliver high-quality services, Gravion Labs shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services. Our liability shall not exceed the total amount paid by the client for the specific project or service, to the maximum extent permitted by applicable law.


13. Termination

Either party may terminate a project by providing written notice. Clients are responsible for payment for all completed work and approved milestones up to the termination date.


14. Privacy

Your use of our website and services is also governed by our Privacy Policy. We are committed to protecting your personal and business information and handling it responsibly.


15. Changes to Terms

Gravion Labs reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this website, and continued use of our services constitutes acceptance of the revised Terms.


16. Governing Law

These Terms & Conditions shall be governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts where Gravion Labs has its registered office.


17. Contact Us

Gravion Labs

Email: support@gravionlabs.in

Website: www.gravionlabs.in

If you have any questions regarding these Terms & Conditions or our services, please contact us. We are committed to providing transparent, reliable, and professional technology solutions that help businesses achieve their digital transformation goals.